Airport Bar Server: Craft Beer & Guest Experience

Chick-fil-A; Sterling (VA); On-site; USD 2,800 - 5,500; Full time

Job summary

Honor Brewing at Dulles International Airport is seeking servers and bartenders who are passionate about delivering an exceptional guest experience. You will be expected to know our menu deeply and offer personalized recommendations while providing timely service and accurate orders.

As a server, you will upsell, manage cash responsibly, and maintain a clean, organized station. Embrace our brand mission and help guests feel welcomed and valued at every visit.

Responsibilities

• Work the steps of service to fit your personality and our culture.
• Pace the guest experience.
• Jump into action if any guest issues arise - alert a manager to support.
• Balance interactive and silent service to your guests.
• Anticipate guests needs - stay ahead of the bubble.
• Pre-bus tables throughout visit.
• ID all guests under 40 years old ordering alcohol.
• Ensure every guest is happy.
• Menu knowledge - help navigate your guest through Honor beers, food, and additional beverage offerings.
• Brand knowledge - communicate the Honor mission.
• Bid farewell with a warm thank you and an invitation to return.
• Support your teammates if help is needed on other tasks.
• Responsible for cash management throughout shift.
• Keep the restaurant clean throughout the shift.
• Keep server stations cleaned, organized, & stocked throughout the shift.

Job description

Honor Brewing at Dulles International Airport is seeking servers and bartenders who are passionate about delivering an exceptional guest experience. You will be expected to know our menu deeply and offer personalized recommendations while providing timely service and accurate orders.

As a server, you will upsell, manage cash responsibly, and maintain a clean, organized station. Embrace our brand mission and help guests feel welcomed and valued at every visit.