Airport Server: First-Class Service & POS Expert

Paradies Lagardere Default; Pittsburgh (Allegheny County); On-site; USD 17,000 - 25,000; Full time

Job summary

BeerCode at Pittsburgh International Airport is seeking a Server to provide First Class service. You will take and deliver guests' orders, upsell, and ensure accuracy while interacting with guests and team members.

Role requires cash handling, proficiency with POS, multi-tasking, and a strong customer service mindset. Must be able to lift 25 lbs and work across shifts in a fast-paced environment.

Qualifications

• High School diploma or GED.
• Experience handling money and a point of sale system.
• Excellent customer service skills and an ability to communicate effectively.
• Self-starter able to prioritize and handle various tasks simultaneously.
• Ability to adapt to changing priorities and unexpected situations.
• Ability to communicate clearly and concisely with Team Members, Managers, and Guests.
• Proficiency required in reading and writing and mathematics.
• Ability to lift a minimum of 25 lbs, perform essential job functions such as standing, bending, reaching, climbing on ladder, and walking long distances.

Responsibilities

• Exceed First Class Service standards and behavior with every guest, business partner and peers.
• Treat guest and peers in accordance with the core values of the company.
• Present the menu, answers questions, and makes suggestions regarding food and service.
• Observe guests to respond to any additional requests and determine when meal has been completed.
• Knowledgeable and enthusiastic about the restaurant's menu and products.
• Totals bill accepts payment following established guidelines.
• Process all point of sale transactions in a quick, efficient manner while complying with the company’s Cash Handling and Loss Prevention Standard Operating Procedures.
• Know all specials on a shift by shift basis as well as all liquor, beer, and wine products and all menu items and desserts.
• Build guest loyalty and enhance selling skills through the use of available training materials.
• Maintain clean organized work environment.
• Support other areas of the restaurant as requested, such as seating customers, answering telephones, stock work, cleanup and documentation.
• Responds appropriately to guest concerns.
• Complete all side work duties which may include sweeping and mopping.
• Maintain current adult beverage certification. Ensure responsible service of alcohol.
• Accountable for compliance with all local, state, federal laws and regulation including those relating to food safety.
• Other duties as assigned.

Skills

Excellent customer service

Effective communication

Cash handling

POS familiarity

Multi-tasking

Team-oriented

Education

High School diploma or GED

Job description

BeerCode at Pittsburgh International Airport is seeking a Server to provide First Class service. You will take and deliver guests' orders, upsell, and ensure accuracy while interacting with guests and team members.

Role requires cash handling, proficiency with POS, multi-tasking, and a strong customer service mindset. Must be able to lift 25 lbs and work across shifts in a fast-paced environment.