Airport Retail Shift Lead — Drive Team & Service

Paradies Na; Phoenix (AZ); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Bonus Program

Medical Benefits

Paid Time Off

Associate recognition programs

Merchandise and dining discounts

Transportation and parking space

Job summary

Paradies Na in Phoenix, AZ is seeking a Shift Lead for our multi-unit retail shops inside Sky Harbor Airport. This full-time role features a structured leadership position in a fast-paced airport environment.

You will supervise team members, ensure exceptional customer service, manage cash handling, and help maintain safety and compliance. Ability to stand long hours and lift up to 40 lbs is required, along with background checks.

Qualifications

• High school diploma or equivalent; Bachelor’s degree preferred.
• Ability to work various shifts in a 7/365 day team environment.
• Excellent customer service and English communication.
• Strong interpersonal and organizational skills.
• Self-starter who can prioritize tasks and adapt to changing situations.
• Proficiency in reading, writing, math, cash handling/reporting.
• Computer literacy and MS Office knowledge.
• Able to pass background checks and required screenings.
• Ability to stand for long periods and lift up to 40 lbs.

Skills

Customer service

Communication

Team leadership

Cash handling

English proficiency

Education

High school diploma

Bachelor’s degree preferred

Tools

MS Office

Job description

Paradies Na in Phoenix, AZ is seeking a Shift Lead for our multi-unit retail shops inside Sky Harbor Airport. This full-time role features a structured leadership position in a fast-paced airport environment.

You will supervise team members, ensure exceptional customer service, manage cash handling, and help maintain safety and compliance. Ability to stand long hours and lift up to 40 lbs is required, along with background checks.