Airport Dining Shift Supervisor: Guest Experience Lead

Paradies Lagardère; Palm Springs (CA); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) program

Paid time off & holiday premium pay

Training & development

Dining & merchandise discounts

Job summary

Paradies Lagardère is hiring a Shift Supervisor at our Palm Springs International Airport dining location. You will train staff, supervise service, handle cash-out, and ensure guests experience first‑class hospitality while following SOPs.

Join a national brand offering growth, comprehensive benefits, and opportunities to lead in a fast-paced environment. Expect varied shifts, holidays, and teamwork across the dining division.

Qualifications

• Supervisory experience in hospitality preferred.
• Understand restaurant operations: food prep, service, inventory, sanitation.
• Ability to work in a fast-paced environment with high energy.
• Strong communication and teamwork skills.
• Good judgment, reliability and a professional appearance.

Responsibilities

• Lead shift to ensure guest satisfaction and adherence to SOPs.
• Train and coach staff on service standards and duties.
• Oversee cash handling and POS procedures.
• Maintain cleanliness, safety, and compliance with sanitation rules.
• Greet guests, answer questions, and resolve issues promptly.
• Manage opening/closing procedures and daily tasks.

Skills

Leadership

Guest service

Team player

English proficiency

Communication

Self-motivation

Education

Supervisory experience in hospitality

Job description

Paradies Lagardère is hiring a Shift Supervisor at our Palm Springs International Airport dining location. You will train staff, supervise service, handle cash-out, and ensure guests experience first‑class hospitality while following SOPs.

Join a national brand offering growth, comprehensive benefits, and opportunities to lead in a fast-paced environment. Expect varied shifts, holidays, and teamwork across the dining division.