Airport Shift Supervisor — Guest Experience Leader

Paradies Na; Detroit (MI); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical Benefits

Company Paid Time Off

Premium pay for Worked Holidays

401K Program

Associate recognition Programs

Merchandise and dining discounts

Transportation and parking space ajuda

Job summary

Paradies Lagardère is seeking a Shift Supervisor at DTW Airport to lead guest service in a fast-paced food & beverage setting. You will oversee service flow, handle transactions, and ensure guest satisfaction with a focus on safety and accuracy.

The role requires strong communication, knowledge of menu items, and the ability to support a diverse team in a busy airport environment. Full-time position with benefits and opportunities for growth.

Qualifications

• Customer service-oriented with strong interpersonal skills.
• Ability to work in a fast-paced airport/food & beverage setting.
• Willingness to work various shifts, including holidays.

Responsibilities

• Greet guests and take orders promptly.
• Accurately total and process payments.
• Handle cash and card transactions per SOP.
• Provide menu knowledge and allergen guidance to guests.
• Create first-class experiences for travelers.

Skills

Cash handling

Guest service

Teamwork

Tools

POS system

Job description

Paradies Lagardère is seeking a Shift Supervisor at DTW Airport to lead guest service in a fast-paced food & beverage setting. You will oversee service flow, handle transactions, and ensure guest satisfaction with a focus on safety and accuracy.

The role requires strong communication, knowledge of menu items, and the ability to support a diverse team in a busy airport environment. Full-time position with benefits and opportunities for growth.