Airport Retail Multi‑Unit Manager (Phoenix)

Paradies Lagardere Default; Phoenix (AZ); On-site; USD 65,000 - 95,000; Full time

Job summary

Paradies Lagardere seeks a Multi Unit Manager Retail for Phoenix Sky Harbor International Airport. You will lead stores, motivate teams, and drive sales while upholding brand standards.

The role requires strong leadership, exceptional customer service, and the ability to manage payroll and budgets across locations. You will partner with the General Manager and Regional leaders to execute business plans and maximize performance.

Qualifications

• Retail management experience
• Strong leadership and communication skills
• Customer service excellence
• Ability to work in a fast-paced airport environment

Responsibilities

• Motivate team through the company’s vision and core values
• Communicate clear expectations and hold location team accountable
• Lead and inspire a customer service culture
• Recruit, hire, develop and retain top sales talent
• Train and continuously develop teams
• Provide consistent performance feedback
• Identify and address performance issues with management
• Ensure visual directives are executed seamlessly
• Direct merchandising to maximize sales and presentation standards
• Collaborate on merch processing and stockroom standards
• Execute location business plans with district/regional leadership
• Achieve payroll and budget targets
• Drive brand loyalty through sales leadership and customer experience
• Manage shrink to protect assets

Job description

Paradies Lagardere seeks a Multi Unit Manager Retail for Phoenix Sky Harbor International Airport. You will lead stores, motivate teams, and drive sales while upholding brand standards.

The role requires strong leadership, exceptional customer service, and the ability to manage payroll and budgets across locations. You will partner with the General Manager and Regional leaders to execute business plans and maximize performance.