Airport Restaurant AGM — Guest Experience & Operations Leader

Plum GPMM Tersylbran JV LLC; Omaha (NE); On-site; USD 33,000 - 37,000; Full time

Job summary

Panda Express at Omaha Eppley Airfield seeks an Assistant General Manager to shape daily operations and guest experiences. You will support the General Manager, mentor Team Members, and help manage food service, staffing, inventory, and compliance in a high-volume airport setting.

You will coach staff, ensure brand standards, oversee scheduling, training, and performance, and contribute to loss prevention and financial goals. This role requires flexibility and a guest-first approach.

Qualifications

• 2–3 years of leadership experience in food service, hospitality, or retail.
• Strong interpersonal and team-management abilities.
• Ability to make quick decisions and resolve issues under pressure.
• Familiarity with inventory, safety practices, and scheduling tools.

Responsibilities

• Oversee daily restaurant operations and guest service.
• Coach Team Members and enforce Panda Express brand standards.
• Assist with hiring, onboarding, and scheduling.
• Ensure food safety, cleanliness, and regulatory compliance.
• Support inventory management, ordering, and cost control.
• Assist with administrative tasks and reporting.

Skills

Leadership & team management

Guest service leadership

Problem-solving under pressure

Interpersonal skills

Flexibility in schedule

Education

ServSafe certification

Tools

Inventory systems

Timekeeping systems

Back-office systems

Job description

Panda Express at Omaha Eppley Airfield seeks an Assistant General Manager to shape daily operations and guest experiences. You will support the General Manager, mentor Team Members, and help manage food service, staffing, inventory, and compliance in a high-volume airport setting.

You will coach staff, ensure brand standards, oversee scheduling, training, and performance, and contribute to loss prevention and financial goals. This role requires flexibility and a guest-first approach.