Airport Ramp & Passenger Services Agent | $23.50/hr | Start Now

Worldwide Flight Services (WFS); Belgrade (MT); On-site; USD 27,000 - 38,000; Part time

Benefits offered by this job

DailyPay access

Flight benefits

On-the-spot awards

Medical coverage

Travel discounts

Job summary

Worldwide Flight Services (WFS) is seeking an Airline Services Agent to support ramp operations and passenger services at the airport. You will load/unload baggage, marshal aircraft, and operate ground support equipment while assisting passengers with check-in, boarding, and inquiries.

The role emphasizes safety, regulatory compliance, and exceptional customer service to ensure smooth, on-time airport operations across diverse weather and busy periods.

Qualifications

• High school diploma or GED equivalent.
• Valid driver's license and reliable transportation.
• At least 1 year of customer service experience or related field.
• Ability to work varied shifts, including weekends, holidays, and nights.
• Strong verbal and written communication skills.
• Ability to lift and handle baggage up to 50 lbs.
• Basic computer proficiency and relevant software.
• Fluency in English; TWU union coverage noted.

Responsibilities

• Load and unload baggage and cargo from aircraft safely and efficiently.
• Marshal aircraft to gates using signals and communicate with crew.
• Operate ground support equipment (tugs, belt loaders, forklifts).
• Conduct pre- and post-flight safety inspections of equipment and ramp areas.
• Assist passengers with check-in, boarding, ticketing, baggage handling and inquiries.
• Ensure safety and compliance with airport regulations and procedures.
• Process tickets and itineraries and compute fares for passengers.

Skills

Customer service

Verbal communication

Multitasking

Education

High school diploma or GED

Tools

Ticketing systems

Job description

Worldwide Flight Services (WFS) is seeking an Airline Services Agent to support ramp operations and passenger services at the airport. You will load/unload baggage, marshal aircraft, and operate ground support equipment while assisting passengers with check-in, boarding, and inquiries.

The role emphasizes safety, regulatory compliance, and exceptional customer service to ensure smooth, on-time airport operations across diverse weather and busy periods.