Airport Passenger Support Agent (PT) – Flight Benefits

Unifi Aviation, LLC; Fresno (CA); Hybrid; USD 20,000 - 29,000; Part time

Benefits offered by this job

Flight benefits

Early wage access

Paid holidays

Paid time off

Medical, dental, and vision insurance

401k with match

Wellness programs

Employee discounts

Job summary

Unifi Aviation, LLC in Fresno seeks an Airport Customer Service Agent (PT) to greet passengers, assist with baggage and resolve issues related to delays or lost items. You’ll use computer systems to track luggage and maintain a high standard of professional service, while lifting heavy items as part of the job.

This role requires a local in-state residence, a high school diploma or GED, valid in-state driver's license, and the ability to pass background checks and pre-employment screening.

Qualifications

• Must be a local (in-state) resident.
• High School diploma or GED.
• Valid In-State Driver’s License.
• Ability to pass a pre-employment drug screen.
• Ability to pass up to a 10-year background check.
• Must be at least 18 years of age.
• Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
• Must complete ramp and SIDA training to obtain airport authority identification security.
• Must be able to carry heavy items up and down jetway stairs.
• Must be able to be alert to moving vehicles or aircraft and use radio equipment.
• Flight Benefits - exclusive travel privileges for yourself and your family
• Competitive pay with daily access to earned wages
• Paid holidays and Paid time off
• Comprehensive Medical, Dental, and Vision Insurance
• 401k with 3% company match contribution when you contribute 9% to your retirement plan after 30 days for full-time employees
• Exclusive Discounts and Additional Wellness programs

Responsibilities

• Assists passengers with their baggage pick-up.
• Assists passengers to resolve issues with their delayed, lost, or damaged items.
• Utilizes computer software to track and catalog luggage.
• Handles customer interaction with class in an efficient, effective, and professional manner.
• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
• Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.

Skills

Customer service

Communication

Stamina

Problem solving

Education

High School diploma or GED

Job description

Unifi Aviation, LLC in Fresno seeks an Airport Customer Service Agent (PT) to greet passengers, assist with baggage and resolve issues related to delays or lost items. You’ll use computer systems to track luggage and maintain a high standard of professional service, while lifting heavy items as part of the job.

This role requires a local in-state residence, a high school diploma or GED, valid in-state driver's license, and the ability to pass background checks and pre-employment screening.