Airport Passenger Services Specialist

Menzies Aviation; Tampa (FL); Hybrid; USD 33,000 - 38,000; Full time

Benefits offered by this job

Paid Training

Uniform Provided

Job summary

Menzies Aviation at Tampa International Airport is seeking an airport customer service agent to check in passengers, designate seats, verify documents, and ensure boarding passes are correct for flights.

You will also handle ticket and seat reservations, match manifests, assist with government requirements, connect jetways, and announce arrivals/departures in all weather as part of a versatile on-site team.

Qualifications

• Must be at least 18 years of age.
• Possess/maintain a valid Driver’s License and FAA identification/seals.
• Must be able to speak, read, and write in English.
• Must be available and flexible to work variable shifts including weekends and holidays.
• Work is indoors and outdoors—comfortable in all weather conditions.
• Able to lift, push and pull up to 70 lbs.

Responsibilities

• Computerized check-in of passengers for international and domestic travel.
• Designate seat assignments.
• Verify documentation for international and domestic flights.
• Ensure correct boarding passes are provided to each passenger for the assigned charter flight.
• Verify ticket and seat reservations.
• Match manifest to on-board count.
• Assist with various governmental agency requirements.
• Connect and disconnect Jetway/stairs as necessary.
• Announce arrivals and departures as necessary.

Skills

English language

Customer service

Job description

Menzies Aviation at Tampa International Airport is seeking an airport customer service agent to check in passengers, designate seats, verify documents, and ensure boarding passes are correct for flights.

You will also handle ticket and seat reservations, match manifests, assist with government requirements, connect jetways, and announce arrivals/departures in all weather as part of a versatile on-site team.