Airport Passenger Services Specialist

Worldwide Flight Services (WFS); Sanford (FL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Pay advance via DailyPay

On the spot awards

Medical benefits

Travel discounts

Wellness programs

401k

Internal mobility

Job summary

Worldwide Flight Services (WFS) is seeking an Agent, Passenger Service to join our airport operations team. You will assist passengers with reservations, tickets, baggage handling, and travel information, ensuring smooth boarding and secure processing of documents.

The role requires a high school diploma or GED, at least 1 year in customer service, and ability to work varied shifts including nights, weekends, and holidays. Competitive part-time pay ($15/hr) and benefits are offered.

Qualifications

• Must have 1+ year in customer service or related field.
• Ability to work varied shifts, including weekends, holidays, and nights.
• Strong verbal and written communication skills.
• Ability to lift and handle baggage up to 50 lbs.
• Able to obtain airport security badge and speak English clearly.

Responsibilities

• Make reservations, issue tickets and itineraries, and compute fares for passengers.
• Handle baggage check-in, collect excess baggage charges, and provide travel information.
• Assist passengers at boarding gates, check ticket validity and boarding procedures.
• Manage reservations, standby travelers, and their luggage.
• Process lost and found activities and baggage claims.
• Receive and process airfreight shipments and prepare documentation.
• Maintain inventory records for airfreight and ensure compliance with security protocols.

Skills

Customer service

Reservations

Ticketing

Baggage handling

Communication

Education

High school diploma or GED

Job description

Worldwide Flight Services (WFS) is seeking an Agent, Passenger Service to join our airport operations team. You will assist passengers with reservations, tickets, baggage handling, and travel information, ensuring smooth boarding and secure processing of documents.

The role requires a high school diploma or GED, at least 1 year in customer service, and ability to work varied shifts including nights, weekends, and holidays. Competitive part-time pay ($15/hr) and benefits are offered.