Airport Passenger Experience Specialist

FALL CREEK FARM & NURSERY; Sarasota (FL); On-site; USD 19,000 - 26,000; Part time

Benefits offered by this job

DailyPay

Awardco rewards

Medical benefits

401k

Internal mobility

Travel discounts

Pet insurance

Discount shopping

Wellness programs

Career growth

Job summary

Worldwide Flight Services is seeking an Agent, Passenger Service to support airport operations, reservations, tickets, baggage handling, and information services. You will help ensure smooth boarding, on-time operations, and compliance with security protocols, while contributing to overall efficiency.

The role offers a pay rate of $17.00/hour on a part-time schedule. Candidates should have a high school diploma or GED and at least 1 year of customer service experience, with the ability to work

Qualifications

• High school diploma or GED required.
• At least 1 year of customer service experience or related field.
• Ability to work varied shifts, including weekends, holidays, and nights.
• Strong verbal and written communication skills.
• Ability to lift and handle baggage up to 50 lbs.

Responsibilities

• Make reservations, issue tickets and itineraries, and compute fares for passengers.
• Handle baggage check-in, excess baggage charges, and provide general travel information.
• Assist passengers at boarding gates, including ticket validation and boarding procedures.
• Manage reservations, standby travelers, and their luggage arrangements.
• Determine flight close-out times and complete necessary flight documentation.
• Process post-departure procedures and finalize reports.
• Conduct lost and found activities and return found items.
• Process claims for lost or damaged baggage and route larger claims as needed.
• Receive and process airfreight shipments and prepare documentation for domestic/international shipments.
• Maintain inventory records for airfreight shipments and ensure warehouse accuracy.
• Ensure compliance with site security protocols and report breaches.

Skills

Customer service

Communication skills

Education

High school diploma or GED

Job description

Worldwide Flight Services is seeking an Agent, Passenger Service to support airport operations, reservations, tickets, baggage handling, and information services. You will help ensure smooth boarding, on-time operations, and compliance with security protocols, while contributing to overall efficiency.

The role offers a pay rate of $17.00/hour on a part-time schedule. Candidates should have a high school diploma or GED and at least 1 year of customer service experience, with the ability to work