Airport Passenger Services Specialist

Vacations Hawaii; Las Vegas (NV); On-site; USD 19,000 - 30,000; Full time

Job summary

Boyd Gaming Corporation is seeking an Airport Ground Services Associate to provide ground handling for Vacations-Hawaii charter flights in Las Vegas. You will meet arriving and departing passengers, assist with check-in and baggage, and guide travelers to tour packages.

The role prioritizes strong customer service, clear communication, and the ability to stand for long periods, lift up to 50 pounds, and obtain necessary licenses or certifications.

Qualifications

• Prior related experience strongly preferred.
• Must have excellent customer service and communication skills.
• Must be able to stand and walk for extended periods of time.
• Must be able to occasionally lift up to 50 pounds.
• Must be able to obtain/maintain any necessary licenses and/or certifications.

Responsibilities

• Meet arriving flights, assist with passenger and baggage check-in.
• Assist at security check points and facilitate handling of passengers needing special assistance.
• Facilitate the boarding of all passengers.
• Assist arriving passengers with baggage problems, including damaged or lost items.
• Assist transit passengers who connect from charter to inter-island flights.
• Other related duties as assigned by management.

Skills

Customer service

Communication skills

Stamina for standing/walking

Lifting up to 50 lbs

Licenses/certifications

Job description

Boyd Gaming Corporation is seeking an Airport Ground Services Associate to provide ground handling for Vacations-Hawaii charter flights in Las Vegas. You will meet arriving and departing passengers, assist with check-in and baggage, and guide travelers to tour packages.

The role prioritizes strong customer service, clear communication, and the ability to stand for long periods, lift up to 50 pounds, and obtain necessary licenses or certifications.