Travel Clerk - Hawaii (FT)

Vacations Hawaii; Honolulu (HI); On-site; USD 38,000 - 54,000; Full time

Job summary

Boyd Gaming Corporation in the United States seeks a Travel Reservations Agent to assist travel agencies and customers with reservations including air, hotel, car, cruises, tours, and meals. You will issue documents, reconcile cash, and maintain booking records.

The role requires knowledge of the Sabre Travel Reservation system, strong customer service, and Excel proficiency; candidates should be able to stand for long periods and communicate clearly.

Qualifications

• High school diploma; travel industry school a plus.
• Two years' experience with Sabre Travel Reservation system preferred.
• Prior customer service experience preferred.
• Minimum 18 years of age.
• Proficiency in Excel; ability to multi-task.

Responsibilities

• Assist travel agencies and customers with reservations including air, hotel, car, cruises, tours, and meals.
• Issue documents, reconcile cash and file related documentation.
• Be knowledgeable of geographic areas to help plan itineraries.
• Provide service to customers via phone and in person.

Skills

Customer service

Communication

Multitasking

Education

High school diploma

Tools

Sabre Travel Reservation system

Excel

Job description

Boyd Gaming Corporation has been successful in gaming jurisdictions in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

• Assist travel agencies and customers with travel reservations and other accommodations including air, hotel, car, cruise, tours, and meals.
• Issue documents, reconcile cash and charge sales, and file related documentation.
• Be knowledgeable of specific geographic areas and locations to best assist customers in planning itineraries.
• Provide service and support to customers needing alternative transportation during periodic delays and cancellations of scheduled flights.
• Provide assistance to customers via phone reservation lines and in person.

Qualifications

• High school diploma; completion of travel industry school a plus.
• Two (2) years of experience with the Sabre Travel Reservation system preferred.
• Prior customer service experience preferred.
• Minimum 18 years of age.
• Ability to stand for long periods of time.
• Excellent communication skills.
• Ability to obtain/maintain any necessary licenses and/or certifications.
• Proficiency in Excel.
• Ability to multi-task.

Equal Opportunity Employment

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.