Airport Passenger Services Specialist

Menzies Aviation; Laredo (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Menzies Aviation in Laredo, TX seeks a Passenger Services Associate to help passengers and their property reach their destinations safely. This role requires welcoming customers, documenting, and coordinating with team and gate staff in fast-paced environments.

You will perform check-in, seat assignments, document verification, boarding pass issuance, ticket and seat verification, manifest matching, and assist with government requirements while adhering to safety rules.

Qualifications

• Must be able to speak, read, and write in English.
• Must be at least 18 years old.
• Must possess/maintain a valid Driver’s License and FAA identification where required.
• Must be available to work variable shifts including weekends and holidays.
• Work is done indoors and outdoors; comfortable in all weather.
• Able to lift up to 70 lbs repeatedly.

Responsibilities

• Computerized check-in of passengers for international and domestic travel.
• Designate seat assignments.
• Verify documentation for international and domestic flights.
• Ensure correct boarding passes are provided to each passenger for the assigned charter flight.
• Verify ticket and seat reservations.
• Match manifest to on-board count.
• Assist with various governmental agency requirements.
• Connect and disconnect Jetway/stairs as necessary.
• Announce arrivals and departures as necessary.

Skills

English proficiency

Education

High School or equivalent

Job description

Menzies Aviation in Laredo, TX seeks a Passenger Services Associate to help passengers and their property reach their destinations safely. This role requires welcoming customers, documenting, and coordinating with team and gate staff in fast-paced environments.

You will perform check-in, seat assignments, document verification, boarding pass issuance, ticket and seat verification, manifest matching, and assist with government requirements while adhering to safety rules.