Airline Passenger Services Specialist

Menzies Aviation; New York (NY); On-site; USD 21,000 - 30,000; Full time

Job summary

Menzies Aviation in New York is seeking a Passenger Services team member to assist passengers and their property, ensuring safe arrival at destinations. The role involves check-in, seating, documentation checks, and boarding pass coordination for domestic and international flights.

Candidates must be 18+, hold a valid Driver’s License, and be able to work variable shifts including weekends/holidays. Must be comfortable outdoors/in all weather and able to lift up to 70 lbs.

Qualifications

• Must be able to speak, read, and write in English.
• Must be available and flexible to work variable shifts including weekends and holidays.
• Work is indoors and outdoors – must be comfortable working in all weather conditions.
• Able to continuously lift, push and pull up to 70 lbs.
• Possess/maintain a valid Driver’s License and other FAA required identification/seals.

Responsibilities

• Conduct computerized check-in for passengers (international and domestic).
• Designate seat assignments.
• Verify travel documents for international and domestic flights.
• Provide correct boarding passes for charter flights.
• Verify tickets and seat reservations; match manifest to on-board count.
• Assist with government agency requirements.
• Connect and disconnect jetway/stairs as needed.
• Announce arrivals and departures as necessary.

Skills

English proficiency

Weekend/holiday availability

Lifting ability 70 lbs

Driver's license

Education

High School or better

Job description

Menzies Aviation in New York is seeking a Passenger Services team member to assist passengers and their property, ensuring safe arrival at destinations. The role involves check-in, seating, documentation checks, and boarding pass coordination for domestic and international flights.

Candidates must be 18+, hold a valid Driver’s License, and be able to work variable shifts including weekends/holidays. Must be comfortable outdoors/in all weather and able to lift up to 70 lbs.