Airport Passenger Service Specialist

Swissport International AG; Phoenix (AZ); On-site; USD 20,457 - 29,136; Full time

Job summary

A leading aviation services provider is seeking a Passenger Service Agent in Phoenix, Arizona. This role involves providing essential services such as reservations, ticketing, and baggage processing. Candidates should have a high school diploma, exceptional customer service skills, and a valid driver's license. The position requires strong communication abilities and a passion for assisting passengers, including those with special needs. A commitment to working in various conditions is essential, with the expected pay rate being $18/hr.

Qualifications

• Passionate about customer service and must have relevant work experience.
• Good command of the English language both verbal and written.
• Self-motivated and able to work independently.

Responsibilities

• Provide all required passenger/customer services.
• Manage passenger baggage processing, including handling and fee calculation.
• Assist passengers through arrival and check-in processes.

Skills

Customer service

Communication skills

Attention to detail

Ability to follow processes

Education

High School diploma or GED equivalent

Job description

A leading aviation services provider is seeking a Passenger Service Agent in Phoenix, Arizona. This role involves providing essential services such as reservations, ticketing, and baggage processing. Candidates should have a high school diploma, exceptional customer service skills, and a valid driver's license. The position requires strong communication abilities and a passion for assisting passengers, including those with special needs. A commitment to working in various conditions is essential, with the expected pay rate being $18/hr.