Airport Passenger Service Agent — Guest Experience

Tampa International Airport; Boise (ID); On-site; USD 30,000 - 40,000; Full time

Job summary

Tampa International Airport is looking for a Passenger Service Agent to provide exceptional service to airline passengers during their travel experience. Responsibilities include assisting with ticketing, check-in, baggage processing, and ensuring compliance with airline regulations.

The ideal candidate will possess a high school diploma and some experience in customer service or hospitality. A flexible schedule is necessary, including weekends and holidays, and candidates must be able to lift up to 70 lbs.

Qualifications

• Must be at least 18 years of age.
• Some customer service, hospitality, airline, or airport experience required.
• Ability to work flexible schedules, including nights, weekends, and holidays.

Responsibilities

• Provide exceptional customer service to airline passengers.
• Assist with ticketing, check-in, baggage processing, and boarding procedures.
• Ensure compliance with airline, airport, and regulatory requirements.

Skills

Customer service experience

Basic computer proficiency

Excellent verbal and written communication skills

Education

HS Diploma or GED

Job description

Tampa International Airport is looking for a Passenger Service Agent to provide exceptional service to airline passengers during their travel experience. Responsibilities include assisting with ticketing, check-in, baggage processing, and ensuring compliance with airline regulations.

The ideal candidate will possess a high school diploma and some experience in customer service or hospitality. A flexible schedule is necessary, including weekends and holidays, and candidates must be able to lift up to 70 lbs.