Airport Passenger Mobility Specialist

SP+; Cincinnati (OH); On-site; USD 19,286 - 26,174; Full time

Job summary

SP+ is hiring a Wheelchair Assistant in Cincinnati to help passengers with mobility needs at the airport. You will push wheelchair passengers to gates, assist with jet bridge transfers, and ensure safety checks before moving passengers.

The role emphasizes customer service, compliance with airport procedures, and teamwork with airport staff. Prior customer service experience is preferred; training and badge requirements apply.

Qualifications

• Experience in customer service is preferred.
• Strong verbal and written communication skills.
• Able to communicate clearly with customers and coworkers.

Responsibilities

• Push wheelchair passengers to and from gates.
• Roll wheelchairs safely down the jet bridge.
• Ensure wheel brakes are engaged before exiting the wheelchair.
• Complete wheelchair or incident reports as required.
• Follow dispatcher gate orders and airport procedures.
• Maintain a friendly, attentive attitude toward passengers.

Skills

Customer service

Verbal communication

Written communication

Physical stamina

Problem solving

Job description

SP+ is hiring a Wheelchair Assistant in Cincinnati to help passengers with mobility needs at the airport. You will push wheelchair passengers to gates, assist with jet bridge transfers, and ensure safety checks before moving passengers.

The role emphasizes customer service, compliance with airport procedures, and teamwork with airport staff. Prior customer service experience is preferred; training and badge requirements apply.