Airport Passenger Experience Specialist (Part-Time)

unitedgroundexpressexternal; Maine; On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive benefits

Earned paid time off

Discounted travel

Career advancement opportunities

Job summary

United Ground Express is seeking dedicated staff to assist with passenger check-in and baggage handling. This role requires physical stamina as employees will be lifting and handling bags up to 70 lbs. You'll ensure a smooth check-in experience for passengers and assist with their inquiries, while maintaining compliance with company regulations.

The position offers competitive wages, benefits, and opportunities for career advancement.

Qualifications

• Must be at least 18 years old.
• Must have valid driver's license with acceptable record.
• Able to lift and handle baggage weighing up to 70 lbs.
• Must be authorized to work in the US without sponsorship.
• Fluent in English, able to read, write, and speak.

Responsibilities

• Greet passengers and provide check-in assistance.
• Use software for rebooking and issuing boarding passes.
• Ensure accuracy in processing passenger information.
• Work in Baggage Service Office to assist passengers.
• Drive ground equipment to assist with operations.

Skills

Customer service

Problem solving

Computer literacy

Physical stamina

Communication

Tools

Reservation software

Radio communication devices

Job description

United Ground Express is seeking dedicated staff to assist with passenger check-in and baggage handling. This role requires physical stamina as employees will be lifting and handling bags up to 70 lbs. You'll ensure a smooth check-in experience for passengers and assist with their inquiries, while maintaining compliance with company regulations.

The position offers competitive wages, benefits, and opportunities for career advancement.