Airport Passenger Experience Specialist

Unifi Aviation, LLC; Sioux Falls (SD); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Flight privileges after 30 days

Weekly pay

Minimum 30 hours per week

Paid time off

Medical insurance

Dental insurance

Vision insurance

401k

Discounts

Wellness programs

Job summary

Unifi is seeking individuals to join our growing team who are passionate, have integrity, and empathy for how their words and decisions affect our employees, customers, and partners. No experience is required; paid training is provided for all new employees.

Join our team and see where the flight benefits can take you. Responsible for providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries

Qualifications

• High School diploma or GED.
• Must be at least 18 years of age.
• Must be able to obtain credentials required as per airport or state or customs requirements.

Responsibilities

• Assist passengers with a friendly welcome, through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.
• Handle all aspects of ticketing and check-in by operating a computerized system. This includes boarding, baggage service, reservations and resolving related complaints and problems.
• Direct passengers through Customs, Immigration, and Quarantine.
• Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.
• Push wheelchairs with passengers through all areas of the airport.
• Adhere to all safety procedures and policies.
• Perform other related duties as assigned within the appropriate skill, experience and, capabilities expected for this position.
• Complete work in a safe and secure manner, following company safety and operational standards
• Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.

Education

High School diploma or GED

Job description

Unifi is seeking individuals to join our growing team who are passionate, have integrity, and empathy for how their words and decisions affect our employees, customers, and partners. No experience is required; paid training is provided for all new employees.

Join our team and see where the flight benefits can take you. Responsible for providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries