Airport Operations General Manager: Lead Safety & Service

ERMC Aviation; Minneapolis (MN); Presencial; USD 90.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401k with 3% match

Annual performance bonus

Employee discounts

Wellness program

Descripción de la vacante

ERMC Aviation in Minneapolis, MN seeks a General Manager to oversee day-to-day airport operations, ensuring safe, reliable, and financially sound performance for the station. You will lead operational teams, monitor metrics, and drive customer service excellence.

This role requires supervisory experience, a valid driver’s license, and the ability to obtain credentials as required by authorities. The position offers full-time hours, benefits, and performance-based bonuses.

Formación

• Supervisory or management experience.
• Ability to lead diverse teams in fast-paced environments.
• Strong focus on safety, reliability, and guest service.
• Credentials as required by airport/state authorities.

Responsabilidades

• Builds partnerships with customers and sets the example for exceptional customer care for Delta Cabin Service.
• Reviews operational and financial reports to ensure station goals are met and takes corrective action.
• Participates in employee relations investigations and resolves issues promptly.
• Recruits and coaches staff to ensure proper staffing and team development.
• Ensures staff are trained and audits safety records as needed.
• Sets and measures performance to achieve operational and financial objectives.
• Completes work safely following company standards.
• Reports safety incidents and potential hazards per policy.
• Performs other duties as assigned within skill and capability.

Conocimientos

Leadership

Customer Service

Operations Oversight

Safety & Compliance

Educación

High School diploma

Bachelor’s degree or equivalent

Descripción del empleo

ERMC Aviation in Minneapolis, MN seeks a General Manager to oversee day-to-day airport operations, ensuring safe, reliable, and financially sound performance for the station. You will lead operational teams, monitor metrics, and drive customer service excellence.

This role requires supervisory experience, a valid driver’s license, and the ability to obtain credentials as required by authorities. The position offers full-time hours, benefits, and performance-based bonuses.