Airport Operations Executive

PrimeFlight Aviation Services; Chicago (IL); On-site; USD 120,000 - 180,000; Full time

Job summary

PrimeFlight Aviation Services in Chicago seeks a General Manager to oversee airport operations, including ground handling, passenger services, maintenance, and security, while coordinating with partners and regulators to ensure safe, compliant, and profitable operations. The role emphasizes strategic planning, financial management, and building a high-performing team across departments.

A strong focus on safety, service quality, and continuous improvement is required in a dynamic airport

Qualifications

• 3+ years of experience in airport or aviation management, including leadership roles.
• Strong understanding of aviation regulations, operational safety, and security protocols.
• Proven track record in strategic planning, financial management, and team leadership.
• Intermediate/Highly proficient Word, Excel, PowerPoint, Outlook.
• Communicate effectively in English (reading, writing, speaking).

Responsibilities

• Oversee all operational aspects of the company, including ground handling, customer service, and maintenance.
• Develop and implement strategic plans to enhance operational efficiency and customer satisfaction.
• Manage and lead a diverse team of department heads and supervisors.
• Monitor operational performance against key performance indicators and objectives.
• Liaise with airlines, airport authorities, and regulatory bodies to ensure compliance and effective collaboration.
• Drive business growth through innovative service offerings and strategic partnerships.
• Oversee financial management, including budgeting, forecasting, and financial reporting.
• Ensure adherence to industry regulations and safety standards across all operations.
• Handle crisis management and emergency response planning.
• Foster a company culture focused on safety, quality service, and continuous improvement.
• Manage customer relations and address escalated customer service issues.
• Direct human resources activities, including recruitment, training, and performance management.

Skills

Aviation management

Leadership

Strategic planning

Communication

Operational safety

Education

Bachelor's degree in aviation management

Tools

Microsoft Office

Job description

PrimeFlight Aviation Services in Chicago seeks a General Manager to oversee airport operations, including ground handling, passenger services, maintenance, and security, while coordinating with partners and regulators to ensure safe, compliant, and profitable operations. The role emphasizes strategic planning, financial management, and building a high-performing team across departments.

A strong focus on safety, service quality, and continuous improvement is required in a dynamic airport