Airport Operations Dispatcher: 24/7 Communications

City of Lubbock; Texas; On-site; USD 42,000 - 54,000; Full time

Job summary

City of Lubbock is seeking a dispatcher for the Airport Operations Communications Center at Lubbock Preston Smith International Airport. The role involves security system management, emergency communications, and coordination of airport operations that impact safety and efficiency.

The position requires monitoring, rapid response, and coordination with ARFF, ATC, and other agencies, with emphasis on clear communication and logkeeping.

Qualifications

• High school diploma or equivalent with customer service experience.
• TCOLE Telecommunications License preferred or obtainable within one year.
• Prefer completion of two years of college coursework and emergency dispatch experience.

Responsibilities

• Dispatch police officers to alarms and incidents requiring police attention at the airport.
• Operate centralized communications center and monitor multiple computer systems.
• Coordinate day-to-day airport activities through the 24-hour Communications Center.
• Serve as central coordination and communications center during airfield emergencies.
• Maintain logs and records of airport events and activities.
• Communicate with airport personnel using radio frequencies and phones to assign tasks and document details.
• Provide excellent customer service to the public and tenants.
• Perform fingerprinting, security badging, and related recordkeeping.
• Maintain weather notifications and assist Airport Operations Agents.
• Perform other duties as assigned.

Skills

Customer service

Communication

Public relations

Data entry

Recordkeeping

Calm under pressure

Education

High school diploma

TCOLE Telecommunications License preferred

Two years college coursework preferred

Job description

City of Lubbock is seeking a dispatcher for the Airport Operations Communications Center at Lubbock Preston Smith International Airport. The role involves security system management, emergency communications, and coordination of airport operations that impact safety and efficiency.

The position requires monitoring, rapid response, and coordination with ARFF, ATC, and other agencies, with emphasis on clear communication and logkeeping.