Airport Off-Site Check-In Agent (Luggage & Boarding)

SP Plus Corporation; Kenner (LA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical benefits

401k plan

Paid time off

Job summary

SP+ is seeking an Off-Site Airline Check‑In Agent to assist passengers at a busy airport-adjacent parking location. You will check bags, issue boarding passes, collect payments, and ensure proper security and safety practices in a high-volume setting.

The role requires physical stamina, security training, and the ability to obtain airport badges. Great customer service and clear communication are essential on a dynamic off-site team near the airport.

Qualifications

• Must be able to work in the early morning rotation.
• At least 6 months experience in a face-to-face guest service position is preferred.
• Data entry and/or computer experience is preferred.
• Ability to communicate clearly with guests and clients.
• Ability to work in outside weather conditions required.
• Knowledge of the airline or travel industry preferred.
• Must be eligible to work in the United States.
• Must successfully pass the pre-employment criminal background screening.
• Must pass pre-employment Drug Testing process.

Responsibilities

• Greet Guests warmly as they approach the desk.
• Assist guests with luggage check-in and verify flight itineraries.
• Process check-in of bags and collect payments as required.
• Weigh bags and charge for overweight items.
• Tag luggage with destination tags and issue boarding passes.
• Maintain a clean and organized RAC desk and assist with directions.
• Handle payments and provide customer service in a fast-paced environment.

Skills

Early morning shift

Guest service

Data entry

Clear communication

Outdoor work

Airline industry knowledge

US work eligibility

Background check

Drug test

Job description

SP+ is seeking an Off-Site Airline Check‑In Agent to assist passengers at a busy airport-adjacent parking location. You will check bags, issue boarding passes, collect payments, and ensure proper security and safety practices in a high-volume setting.

The role requires physical stamina, security training, and the ability to obtain airport badges. Great customer service and clear communication are essential on a dynamic off-site team near the airport.