Airport Multi-Unit Operations Leader

SSP Group plc; Chicago (IL); Sur place; USD 99 000 - 121 000; Plein temps

Avantages offerts par ce poste

Competitive compensation with bonus

SSP 401(k) with employer matching

PTO starting at 80 hours/year

Paid holidays

Medical, Dental & Vision

Life Insurance

Employee assistance program

Résumé du poste

SSP America is seeking an Operations Manager to oversee multiple restaurant concepts at Chicago Midway International Airport. This high-visibility, hands-on leadership role focuses on coaching and developing Restaurant General Managers to achieve operational excellence, financial performance, and brand standards.

Reporting to the onsite Director of Operations, you will drive performance across food quality, guest experience, labor, and P&L management, while teaching GMs how to become strong

Qualifications

• Minimum seven years in restaurant/food service management.
• Minimum five years in a Restaurant General Manager capacity.
• Experience as a Multi-Unit Restaurant Manager overseeing GMs is highly desired.
• Technical training in Full Service and Quick Service restaurant experience preferred; culinary background desirable.
• Proficient MS Office skills and POS systems; strong organizational maturity.

Responsabilités

• Lead, coach, and develop a team of Restaurant General Managers across multiple brands and concepts.
• Hold GMs accountable for execution, results, and consistency.
• Teach and mentor best practices in operations, finance, and people leadership.

Connaissances

Multi-unit management

P&L coaching

Restaurant operations

GM leadership

POS systems

MS Office

Formation

High School Diploma or Associate’s degree

Outils

MS Office

POS systems

Description du poste

SSP America is seeking an Operations Manager to oversee multiple restaurant concepts at Chicago Midway International Airport. This high-visibility, hands-on leadership role focuses on coaching and developing Restaurant General Managers to achieve operational excellence, financial performance, and brand standards.

Reporting to the onsite Director of Operations, you will drive performance across food quality, guest experience, labor, and P&L management, while teaching GMs how to become strong