Airport Assistant Manager: Lead Team & Elevate Service

SSP Group; Milwaukee (WI); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Bonus

Health, Dental, Vision and Life Plans

Paid Time Off

401K with company match

Employee Assistance Program

Job summary

SSP America is seeking an experienced Assistant Restaurant Manager to oversee operations at Milwaukee Mitchell International Airport. You will lead a fast-paced team, ensure top service, and maintain brand standards in a high-volume setting.

The role requires 2+ years in restaurant management, with bar management experience preferred, strong MS Office and POS skills, and the ability to coordinate scheduling, inventory, and payroll.

Qualifications

• 2+ years in restaurants in a management/supervisory capacity with 1 year of bar management experience preferred.
• Proficient level of computer literacy, including MS Office (Word, Excel, PowerPoint, and Outlook), and POS systems.
• Strong organizational maturity to prioritize daily, weekly, monthly and yearly activities.
• Ability to interact with executives, union representatives, and diverse hourly team members.

Responsibilities

• Manage all food and customer service activities and evaluate team performance.
• Lead, train, and develop a team of Food Travel Experts; allocate daily goals and tasks.
• Maintain adherence to company policies and brand standards.
• Monitor inventory, merchandise displays, and food quality standards.
• Handle office tasks including staff management, payroll, and scheduling.
• Assist in forecasting sales and monitoring performance through reports.
• Address routine issues and escalate complex problems as needed.

Skills

Restaurant management experience

Bar management

MS Office

POS systems

Interpersonal skills

Education

High School Diploma or equivalent

Tools

MS Office

POS systems

Job description

SSP America is seeking an experienced Assistant Restaurant Manager to oversee operations at Milwaukee Mitchell International Airport. You will lead a fast-paced team, ensure top service, and maintain brand standards in a high-volume setting.

The role requires 2+ years in restaurant management, with bar management experience preferred, strong MS Office and POS skills, and the ability to coordinate scheduling, inventory, and payroll.