Airport Lounge Construction Lead – New Builds

Capital One; Chicago (IL); On-site; USD 138,000 - 158,000; Full time

Job summary

Capital One is seeking a Construction (New Builds) Manager for the Airport Lounge Design & Construction team in Chicago to lead ground-up lounge builds and major expansions, aligning design and guest experience with the company's service strategy.

You will coordinate with Design & Construction, Operations, Finance and Guest Experience to manage budgets, timelines, and GMP contracts, guiding projects from concept through completion and handover to day‑2 operations.

Qualifications

• Bachelor's degree in architecture, construction management, or related field.
• At least 6 years of construction project management experience in hospitality, retail, or aviation environments.
• At least 5 years of experience managing on-site General Contractors, sub-trades, and AIA contracts.
• At least 3 years of experience partnering with architects, designers, contractors, and operators.

Responsibilities

• Manage project timelines and CapEx budgets for assigned new-build locations through the Construction Documentation and Construction Administration phases.
• Drive projects to Substantial Completion and Certificate of Occupancy, executing a formal handover process to the Guest Experience and Special Projects teams for Day 2, operations, and facility maintenance.
• Execute project-level compliance with direct procurement models and AIA Guaranteed Maximum Price (GMP) contracts following program leadership direction.
• Track and review change orders, maintain daily budget adherence for assigned projects, and escalate financial true-ups and closeout documentation to the CM Program Lead for final approval and execution.
• Compile project-level data and metrics to support portfolio wide executive reporting and MBRs.
• Monitor and provide oversight of construction management activities including budget tracking, change management, and quality control to identify risks and mitigate and/or escalate as needed; manage complex up and downstream project impacts.
• Lead site-level project delivery within an established governance framework, implementing the program-wide construction standards, standard operating procedures (SOPs), and approval gateways.

Skills

Project management

Budget management

Cross-functional coordination

Architect/Engineer coordination

Education

Bachelor's degree in architecture, construction management, or related field

Job description

Capital One is seeking a Construction (New Builds) Manager for the Airport Lounge Design & Construction team in Chicago to lead ground-up lounge builds and major expansions, aligning design and guest experience with the company's service strategy.

You will coordinate with Design & Construction, Operations, Finance and Guest Experience to manage budgets, timelines, and GMP contracts, guiding projects from concept through completion and handover to day‑2 operations.