Airport Ground Operations Specialist

Avfuel Corp; Grand Rapids (MI); Sur place; USD 17 000 - 25 000; Plein temps

Résumé du poste

Avflight Grand Rapids in Grand Rapids, MI is hiring a flexible customer service agent. You will assist passengers, manage baggage, issue tickets, and coordinate with the team to ensure smooth departures. Safety-conscious, punctual staff are essential for this role.

You will handle ramp duties, loading cargo, and greet customers with a helpful attitude while complying with all airport procedures. Availability for varied shifts including weekends is expected.

Qualifications

• Must pass background check, pre-employment drug test and obtain security clearance.
• Must be 18 years or older and authorized to work in the U.S.
• High school diploma or GED required.

Responsabilités

• Provide efficient, friendly service to all customers in the terminal and aircraft operations.
• Prepare itineraries, issue tickets, check baggage and collect excess charges as needed.
• Marshalling, cargo handling, loading/unloading, and guiding passengers to aircraft.
• Operate ground equipment and maintain cabin cleanliness and safety standards.
• Respond to inquiries promptly and complete required transactions.

Connaissances

Excellent communication

Bilingual (English/Spanish)

Reading & writing English

Lift up to 50 lbs

Flexible schedule

Formation

High School diploma or GED

Description du poste

Avflight Grand Rapids in Grand Rapids, MI is hiring a flexible customer service agent. You will assist passengers, manage baggage, issue tickets, and coordinate with the team to ensure smooth departures. Safety-conscious, punctual staff are essential for this role.

You will handle ramp duties, loading cargo, and greet customers with a helpful attitude while complying with all airport procedures. Availability for varied shifts including weekends is expected.