Airport Front-of-House Server — Fast-Paced Guest Service

Grove Bay Hospitality Group; Warwick (RI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Dental insurance

Employee discounts

Tuition assistance

Job summary

Grove Bay Concessions at TF Green Airport in Warwick, RI is seeking Front of House staff to join a world-class team. You will greet and seat guests, take orders, and make menu recommendations while ensuring guests receive high-quality service.

You will communicate allergies, maintain accurate orders, and provide attentive service, including refilling drinks and addressing guest needs. Flexibility for nights and weekends is required.

Qualifications

• Excellent customer service, including patience and a friendly demeanor.
• Exceptional organization and time management.
• Effective written and verbal communication skills.
• Great active listening skills.
• Ability and willingness to collaborate.
• Knowledge of food service regulations and proper food handling procedures.
• Capability to learn quickly and memorize menu details.
• Comfortable working in a fast-paced environment.
• Willing to work flexible work schedules that include nights and weekends.
• Physically able to be on their feet for extended periods and lift up to 25 pounds unassisted.

Responsibilities

• Greeting and seating guests
• Taking food and beverage orders and accurately entering them into the ordering system
• Making menu item recommendations
• Communicating any food allergy or special nutrition needs to kitchen staff
• Ensuring all orders are filled quickly and accurately and that food is high quality
• Providing attentive service to diners, like refilling drinks as needed and checking their needs during meals
• Promptly addressing any guests' issues and referring to management if and when necessary
• Performing some cleaning duties, such as at the service station, around the kitchen, and in the dining area

Skills

Customer service

Communication

Organization

Active listening

Collaborative teamwork

Food handling regulations

Menu memorization

Fast-paced environment

Flexible schedule

Lift up to 25 pounds

Job description

Grove Bay Concessions at TF Green Airport in Warwick, RI is seeking Front of House staff to join a world-class team. You will greet and seat guests, take orders, and make menu recommendations while ensuring guests receive high-quality service.

You will communicate allergies, maintain accurate orders, and provide attentive service, including refilling drinks and addressing guest needs. Flexibility for nights and weekends is required.