Airport Floor Operations Leader

Fountain; Chicago (IL); On-site; USD 28,640 - 40,790; Full time

Job summary

A leading airport operations firm is seeking an Assistant Operations Manager in Chicago. The role involves leading daily operations and ensuring high levels of customer service and security. Candidates should have leadership experience in customer-facing roles, excellent interpersonal skills, and the ability to manage a team in a dynamic environment. Flexibility in scheduling is a must. Join us to help create seamless travel experiences.

Qualifications

• 1-2 years of leadership experience in a customer-facing operation.
• Excellent interpersonal and communication skills to influence others.
• Ability to manage multiple priorities in a changing environment.
• Strong organizational skills to handle tasks effectively.
• Willingness to work a non-traditional schedule.

Responsibilities

• Drive daily operations in a customer-facing environment at the airport.
• Ensure compliance with security and integrity policies.
• Coach and mentor the team to meet sales and service goals.
• Manage incident prevention and responses effectively.

Skills

Leadership experience

Interpersonal skills

Organizational skills

Proficiency in using technology

Job description

A leading airport operations firm is seeking an Assistant Operations Manager in Chicago. The role involves leading daily operations and ensuring high levels of customer service and security. Candidates should have leadership experience in customer-facing roles, excellent interpersonal skills, and the ability to manage a team in a dynamic environment. Flexibility in scheduling is a must. Join us to help create seamless travel experiences.