Airport Experience Specialist

lliance Ground International; Denver (CO); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Medical/dental/vision

Uniforms provided

401(k) matching

Travel discounts

On-the-job training

Job summary

Alliance Ground International (AGI) is seeking an Airport Concierge to deliver a seamless, safety-focused airport experience for clients in Denver. Ideal candidates have at least one year of customer service experience and can work in a fast-paced environment.

You will greet clients, escort through security, assist with lounge or gate access, manage luggage, and coordinate with airline staff using the Airport Butler system to ensure timely, confidential service.

Qualifications

• High school diploma or GED required.
• At least 1 year of customer service experience.
• Ability to work in a fast-paced, safety-focused aviation environment.

Responsibilities

• Greet clients upon arrival with a friendly, professional demeanor.
• Escort clients through security and to gates or lounges.
• Assist with luggage and track flights for changes.
• Communicate changes to clients and coordinate with airline staff.
• Use Airport Butler systems to manage service details.

Skills

Customer service

Communication

Time management

Problem solving

Education

High school diploma or GED

Tools

Airport Butler app

Job description

Alliance Ground International (AGI) is seeking an Airport Concierge to deliver a seamless, safety-focused airport experience for clients in Denver. Ideal candidates have at least one year of customer service experience and can work in a fast-paced environment.

You will greet clients, escort through security, assist with lounge or gate access, manage luggage, and coordinate with airline staff using the Airport Butler system to ensure timely, confidential service.