Airport Customer Service Supervisor — Lead Passengers

Unifi Aviation, LLC; Morrisville (NC); In loco; USD 22.000 - 31.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flight privileges after 30 days

Weekly pay for hourly employees

Full-time starts at 30 hours per week

Paid time off

Medical, Dental and Vision Insurance

401k for all employees

Exclusive discounts and wellness 프로그램

Descrizione del lavoro

Unifi Aviation, LLC is seeking an Airport Customer Service Supervisor to lead a team of agents at RDU. The role covers arrivals, check-in, ticketing, and passenger assistance, with duties including boarding support, baggage handling, and guiding passengers through security and immigration processes.

Qualified applicants will have a high school diploma or equivalent, be at least 18, and obtain required credentials.

Competenze

• High School diploma, GED or equivalent education.
• Must be at least 18 years of age.
• Must be able to obtain credentials required as per airport or state or customs requirements.

Mansioni

• Leading a team of agents in customer service duties.
• Assist passengers with a friendly welcome through arrival and check-in, including support for passengers with special needs.
• Handle all aspects of ticketing and check-in by operating a computerized system, including boarding, baggage, reservations and related complaints.
• Direct passengers through Customs, Immigration, and Quarantine.
• Assist ramp agents to ensure wheelchairs, strollers, and gate-checked bags are available for loading and arrival.
• Push wheelchairs with passengers through all areas of the airport.
• Promote and enforce safety, anti-harassment and equal employment opportunity policies.

Formazione

High School diploma / GED

Descrizione del lavoro

Unifi Aviation, LLC is seeking an Airport Customer Service Supervisor to lead a team of agents at RDU. The role covers arrivals, check-in, ticketing, and passenger assistance, with duties including boarding support, baggage handling, and guiding passengers through security and immigration processes.

Qualified applicants will have a high school diploma or equivalent, be at least 18, and obtain required credentials.