Airport Customer Service Supervisor | Fast Pay & Benefits

Unifi Aviation LLC; Burbank (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Weekly pay

Full-time (>=30 hrs/wk)

Paid time off

Medical, Dental, Vision insurance

401k

Job summary

Unifi Aviation LLC in BUR (California) seeks an Airport Customer Service Supervisor to lead a team of agents and deliver exceptional passenger service through arrivals, check-in, ticketing, and baggage handling. The role includes guiding passengers with special needs, coordinating with ramp staff, and ensuring safety and compliance across operations.

The position supports full-time hours (30+ per week) with benefits such as medical/dental/vision, 401k, paid time off, and weekly pay.

Qualifications

• High School diploma or GED or equivalent education.
• Must be at least 18 years of age.
• Must be able to obtain credentials required as per airport or state or customs requirements.

Responsibilities

• Lead a team of agents in customer service duties.
• Assist passengers with a friendly welcome through arrival and check-in.
• Handle all aspects of ticketing and check-in using a computerized system, including boarding, baggage service, reservations, and resolving related issues.
• Direct passengers through Customs, Immigration, and Quarantine.
• Support ramp agents to ensure wheelchairs and other assistive services are available for loading and arrival.
• Promote safety and comply with Unifi policies and applicable laws.

Skills

Team leadership

Customer service

Passenger assistance

Safety awareness

Education

High School diploma or GED

Job description

Unifi Aviation LLC in BUR (California) seeks an Airport Customer Service Supervisor to lead a team of agents and deliver exceptional passenger service through arrivals, check-in, ticketing, and baggage handling. The role includes guiding passengers with special needs, coordinating with ramp staff, and ensuring safety and compliance across operations.

The position supports full-time hours (30+ per week) with benefits such as medical/dental/vision, 401k, paid time off, and weekly pay.