Airport Passenger Service Specialist - Paid Training

Unifi Aviation, LLC; Burbank (CA); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

Flight privileges after 30 days

Weekly pay

Full-time 30+ hours per week

Paid time off

Medical, dental and vision insurance

401(k)

Discounts and wellness programs

Job summary

Unifi Aviation, LLC is hiring for an airport customer service role in California. The position provides full-time hours (minimum 30 per week) with paid training and benefits, including medical, dental, vision, and 401(k).

Responsibilities include assisting passengers through arrivals, check-in, boarding, baggage services, and handling inquiries or complaints. Flight privileges are offered after 30 days for employees and eligible family members.

Qualifications

• High School diploma or GED.
• Must be at least 18 years of age.
• Must be able to obtain credentials required as per airport or state or customs requirements.

Responsibilities

• Assist passengers with a friendly welcome, through arrival and check-in process, including support for passengers with special needs.
• Handle all aspects of ticketing and check-in by operating a computerized system, including boarding, baggage service, reservations and resolving related complaints and problems.
• Direct passengers through Customs, Immigration, and Quarantine.
• Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.
• Push wheelchairs with passengers through all areas of the airport.
• Adhere to all safety procedures and policies.
• Complete work in a safe and secure manner, following company safety and operational standards
• Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.

Job description

Unifi Aviation, LLC is hiring for an airport customer service role in California. The position provides full-time hours (minimum 30 per week) with paid training and benefits, including medical, dental, vision, and 401(k).

Responsibilities include assisting passengers through arrivals, check-in, boarding, baggage services, and handling inquiries or complaints. Flight privileges are offered after 30 days for employees and eligible family members.