Airport Customer Service & Security Specialist

Maximus Global Services; Fort Lauderdale (FL); On-site; USD 24,000 - 36,000; Part time

Job summary

Maximus Global Services in Fort Lauderdale (FL) is seeking a Customer Service Agent to provide wheelchair, security, and porter services while delivering exceptional customer support. The role involves coordinating with the supervisor, assisting passengers, and ensuring safety procedures are followed.

The position requires strong communication skills in English and/or Spanish, the ability to work in a dynamic airport environment, and readiness to handle high-volume passenger flow with

Qualifications

• High school diploma or GED required.
• Must pass background check and a post-offer/pre-employment drug/alcohol test.
• Must read/write/speak English and/or Spanish.
• Excellent interpersonal skills with ability to interact with the public.
• Read and follow airport procedures and instructions.
• Able to handle high-volume environments.

Responsibilities

• Coordinate with supervisor on duty and review daily assignments.
• Provide wheelchair and security services at stations; escort passengers to curb.
• Perform security duties at checkpoints, bag room, jet bridge and ramp.
• Assist porters with weighing bags, tagging, and loading onto the belt.
• Report irregularities to prevent losses or damage.

Skills

Customer service

Communication

Teamwork

Stress management

Ethical conduct

Education

High school diploma or GED

Job description

Maximus Global Services in Fort Lauderdale (FL) is seeking a Customer Service Agent to provide wheelchair, security, and porter services while delivering exceptional customer support. The role involves coordinating with the supervisor, assisting passengers, and ensuring safety procedures are followed.

The position requires strong communication skills in English and/or Spanish, the ability to work in a dynamic airport environment, and readiness to handle high-volume passenger flow with