Airport Customer Service & Ramp Agent — Travel Perks

United Ground Express, Inc.; Sioux Falls (SD); Sur place; USD 18 000 - 25 000; Plein temps

Avantages offerts par ce poste

Competitive wages

Earned Paid Time off

Discounted travel for you and your IMD

Résumé du poste

United Ground Express, Inc. is seeking a capable Airport Customer Service Agent at Sioux Falls (FSD) to greet passengers, check in travelers, and issue boarding passes using airline systems.

You will assist with rebooking, manage baggage queries, and ensure flights depart on time while maintaining high service standards. The role requires physical stamina, attention to detail, and strong communication in a fast-paced environment.

Qualifications

• Must be at least 18 years old.
• Must acquire and maintain credentials vital for the position including fingerprint clearance, local airport badging, and background check.
• Able to read, write, speak and understand English fluently.

Responsabilités

• Greet passengers and provide a seamless check-in and ticketing experience.
• Use reservation/ticketing software to rebook itineraries and issue boarding passes.
• Ensure passenger information is accurate and flights depart on time.
• Assist passengers with issues arising from flight interruptions per policies.
• May assist with baggage locations and passenger inquiries in the Baggage Service Office.
• Maintain composure and adapt to new technologies; operate computers and mobile devices.
• Lift and handle baggage up to 70 lbs throughout shifts.
• Communicate with co-workers/flight crew via radio and comply with United/FAA regulations.

Description du poste

United Ground Express, Inc. is seeking a capable Airport Customer Service Agent at Sioux Falls (FSD) to greet passengers, check in travelers, and issue boarding passes using airline systems.

You will assist with rebooking, manage baggage queries, and ensure flights depart on time while maintaining high service standards. The role requires physical stamina, attention to detail, and strong communication in a fast-paced environment.