Airline Customer Experience Specialist with Career Growth

United Airlines; Concord (NH); Remote; USD 27,552 - 41,328; Full time

Benefits offered by this job

401(k)

Pension plan

Medical insurance

Employee Assistance Program

Travel privileges

Job summary

United Airlines in New Hampshire is seeking a Customer Service Representative to greet and assist travelers, resolve inquiries, and ensure a smooth journey. The role emphasizes polite communication, problem solving, and teamwork.

You should have a Bachelor's degree per listing, and be comfortable with computers and new technology. The position offers benefits such as 401(k), pension, health coverage, and travel privileges.

Qualifications

• High school diploma, GED or equivalent.
• Minimum age 18 years old.
• Comfortable using computers, mobile devices and new technologies.
• Ability to stand and walk for an 8-hour shift and lift bags.
• May require a SIDA badge and airport badge eligibility.
• Authorized to work in the United States without sponsorship.
• Must meet attendance and uniform/appearance standards.

Responsibilities

• Interact with customers in a courteous and helpful manner to build loyalty.
• Anticipate customer needs and handle inconveniences professionally.
• Maintain safety by following high standards for self and others.
• Stay calm under pressure and address issues without taking it personally.
• Collaborate with colleagues to help them succeed with new strategies and technologies.

Skills

Tech-savvy

Education

Bachelor's degree

High school diploma

Job description

United Airlines in New Hampshire is seeking a Customer Service Representative to greet and assist travelers, resolve inquiries, and ensure a smooth journey. The role emphasizes polite communication, problem solving, and teamwork.

You should have a Bachelor's degree per listing, and be comfortable with computers and new technology. The position offers benefits such as 401(k), pension, health coverage, and travel privileges.