Airport Customer Service Agent — Fly Free & 401k Match

Southwest Airlines Co.; Fresno (CA); On-site; USD 28,000 - 30,000; Part time

Benefits offered by this job

Flight benefits

401(k) Company match up to 10%

Profit-sharing potential

Health insurance

Coverage from day 1

Job summary

Southwest Airlines is seeking a part-time Customer Service Agent in California. You will staff the ticket counter, gate area, and baggage service office to help Customers check in, answer questions, and ensure smooth travel. Opportunities for overtime, shift premiums, and a generous benefits package are included.

External applicants must be a California resident and pass eligibility criteria. New hires undergo 4–6 weeks of training, with 6.5-hour shifts after training and potential overtime.

Qualifications

• No formal education required.
• No prior experience required.
• Must be a U.S. citizen or authorized to work in the United States; ability to obtain a SIDA badge and meet airport requirements.

Responsibilities

• Provides friendly service to and maintains positive relationships with all Customers.
• Works to ensure the success of Southwest operations and assists Customers with questions or issues.
• Handles ticketing, check-in, and related transactions efficiently to support travel."],
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Skills

Typing

Customer service

Teamwork

Communication

Job description

Southwest Airlines is seeking a part-time Customer Service Agent in California. You will staff the ticket counter, gate area, and baggage service office to help Customers check in, answer questions, and ensure smooth travel. Opportunities for overtime, shift premiums, and a generous benefits package are included.

External applicants must be a California resident and pass eligibility criteria. New hires undergo 4–6 weeks of training, with 6.5-hour shifts after training and potential overtime.