Airport Customer Service Agent — Flight Privileges & PT Hours

Unifi Aviation, LLC; Appleton (WI); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Weekly pay

Paid time off

Medical insurance

Dental insurance

Vision insurance

401k

Employee discounts

Wellness programs

Job summary

Unifi Aviation, LLC is hiring an Airport Customer Service Agent for ATW in Appleton. This part-time role handles arrivals, ticketing, check-in, boarding, baggage services, and passenger inquiries with a focus on safety and service. Paid training provided; no experience required.

You will work AM and PM shifts, rotate weekends, and enjoy benefits including weekly pay for hourly staff, PTO for eligible employees, medical/dental/vision, a 401k plan, and employee discounts.

Qualifications

• High School diploma or GED.
• Must be at least 18 years of age.
• Must be able to obtain credentials required as per airport or state or customs requirements.

Responsibilities

• Assist passengers with a friendly welcome, through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.
• Handle all aspects of ticketing and check-in by operating a computerized system. This includes boarding, baggage service, reservations and resolving related complaints and problems.
• Direct passengers through Customs, Immigration, and Quarantine.
• Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.
• Push wheelchairs with passengers through all areas of the airport.
• Adhere to all safety procedures and policies.
• Perform other related duties as assigned within the appropriate skill, experience and, capabilities expected for this position.
• Complete work in a safe and secure manner, following company safety and operational standards

Skills

Customer service

Ticketing

Check-in

Safety procedures

Education

High School diploma or GED

Tools

Ticketing system

Job description

Unifi Aviation, LLC is hiring an Airport Customer Service Agent for ATW in Appleton. This part-time role handles arrivals, ticketing, check-in, boarding, baggage services, and passenger inquiries with a focus on safety and service. Paid training provided; no experience required.

You will work AM and PM shifts, rotate weekends, and enjoy benefits including weekly pay for hourly staff, PTO for eligible employees, medical/dental/vision, a 401k plan, and employee discounts.