Airport Customer Service Agent - Entry Level (Paid Training)

Unifi Aviation LLC; Detroit (MI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

Earned wage access / daily pay

Paid time off (PTO)

Travel discounts

Tuition discount (Purdue Global)

Employee discounts

Job summary

Prospect Airport Services seeks team members to provide exceptional passenger services at major airports. You will assist arrivals, check-in, baggage, and boarding while guiding travelers through security and immigration. No experience is required; paid training is provided to welcome passengers warmly and resolve questions or concerns.

Responsibilities include operating ticketing systems, helping passengers with special needs, and maintaining safety procedures in a fast-paced environment.

Qualifications

• No experience required; paid training provided.
• Ability to assist passengers including those with special needs.
• Must be able to obtain credentials per airport/state requirements.

Responsibilities

• Provide friendly passenger reception during arrivals and check-in.
• Handle ticketing, check-in, boarding, baggage, reservations, and complaints.
• Direct passengers through customs and immigration; assist with wheelchairs.
• Ensure safety procedures and report hazards per policy.

Skills

Customer service

Communication

Empathy

Education

High School diploma or GED

Job description

Prospect Airport Services seeks team members to provide exceptional passenger services at major airports. You will assist arrivals, check-in, baggage, and boarding while guiding travelers through security and immigration. No experience is required; paid training is provided to welcome passengers warmly and resolve questions or concerns.

Responsibilities include operating ticketing systems, helping passengers with special needs, and maintaining safety procedures in a fast-paced environment.