Airport Customer Service Agent (Delta) - SHV

Unifi Aviation, LLC; Fairfield (LA); Sur place; USD 17 000 - 19 000; Temps partiel

Avantages offerts par ce poste

401(k) Retirement Plan

Paid Time Off

Passenger travel privileges

Résumé du poste

Unifi Aviation, LLC is seeking a part-time Customer Service Agent in Louisiana. You will be the first point of contact for customers, assisting with baggage, resolving issues, and maintaining courteous service while using airport systems.

The role requires physical stamina for lifting and moving items, and a commitment to safety and professionalism in all interactions. You will work the AM shift on select days, gaining travel privileges and benefits as part of Unifi's team.

Qualifications

• High School diploma or GED required.
• Strong customer service skills and ability to communicate clearly.
• Ability to lift heavy items and maintain stamina for long shifts.

Responsabilités

• Assist passengers with baggage pickup and handling.
• Help resolve issues with delayed, lost, or damaged luggage.
• Use computer systems to track and catalog luggage.
• Interact with customers in a professional, courteous manner.

Connaissances

Customer service

Communication

Physical stamina

Formation

High School diploma or GED

Description du poste

Date

Entity

State

Louisiana

City

Shreveport

Base Pay Rate:

$ 12.00

Full/Part Time

Part Time

Exempt or Non-Exempt Position

Non-Exempt

Shift

A.M. shift

Part Time Days

Days of the week

Shift

Shift Start Time

Wednesday, Thursday, Friday, Saturday A.M. shift 04:30am

Requirements and Description

Summary

Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!

Responsibilities

• Assists passengers with their baggage pick-up.
• Assists passengers to resolve issues with their delayed, lost, or damaged items.
• Utilizes computer software to track and catalog luggage.
• Handles customer interaction with class in an efficient, effective, and professional manner.
• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
• Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.

Basic Qualifications

• Must be a local (in-state) resident.
• High School diploma or GED.
• Valid In-State Driver’s License.
• Ability to pass a pre-employment drug screen.
• Ability to pass up to a 10-year background check.
• Must be at least 18 years of age.
• Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
• Must complete ramp and SIDA training to obtain airport authority identification security.
• Must be able to carry heavy items up and down jetway stairs.
• Must be able to be alert to moving vehicles or aircraft and use radio equipment.

Explore amazing destinations anywhere Delta Air Lines flies through worldwide pass travel privileges

401(k) Retirement Plan

Have early access to your pay and enjoy competitive interest rates when you purchase white goods through our preferred vendor platforms

Paid Time Off

"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status."