Airport Customer Service Agent (Delta) - SHV

Unifi Aviation, LLC; Shreveport (LA); On-site; USD 14,000 - 19,000; Part time

Benefits offered by this job

401(k) Retirement Plan

Early pay access

Paid Time Off

Flight travel privileges

Job summary

Unifi Aviation, LLC is seeking a Part Time Customer Service Agent in Louisiana. The role is the first line of defense for customers, requiring friendliness and a proactive attitude. You will assist with baggage pickup, resolve delays, and maintain luggage tracking records.

Responsibilities include handling customer interactions professionally and performing related duties. The position requires lifting heavy items and completing ramp and SIDA training to access airport facilities.

Qualifications

• Local resident in-state.
• High School diploma or GED.
• Valid In-State Driver’s License.
• Ability to pass a pre-employment drug screen.
• Ability to pass up to a 10-year background check.
• Must be at least 18 years old.
• Authorized to work in the United States.
• Must complete ramp and SIDA training.

Responsibilities

• Assist passengers with baggage pick-up.
• Help resolve issues with delayed, lost, or damaged items.
• Use computer software to track and catalog luggage.
• Interact with customers in a professional manner.
• Perform related duties as assigned within skill level and experience.

Skills

Customer Service

Communication

Teamwork

Education

High School Diploma or GED

Tools

Luggage tracking software

Job description

Date

Entity

State

Louisiana

City

Shreveport

Base Pay Rate:

$ 12.00

Full/Part Time

Part Time

Exempt or Non-Exempt Position

Non-Exempt

Shift

A.M. shift

Part Time Days

Days of the week

Shift

Shift Start Time

Wednesday, Thursday, Friday, Saturday A.M. shift 04:30am

Requirements and Description

Summary

Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!

Responsibilities

• Assists passengers with their baggage pick-up.
• Assists passengers to resolve issues with their delayed, lost, or damaged items.
• Utilizes computer software to track and catalog luggage.
• Handles customer interaction with class in an efficient, effective, and professional manner.
• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
• Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.

Basic Qualifications

• Must be a local (in-state) resident.
• High School diploma or GED.
• Valid In-State Driver’s License.
• Ability to pass a pre-employment drug screen.
• Ability to pass up to a 10-year background check.
• Must be at least 18 years of age.
• Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
• Must complete ramp and SIDA training to obtain airport authority identification security.
• Must be able to carry heavy items up and down jetway stairs.
• Must be able to be alert to moving vehicles or aircraft and use radio equipment.

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401(k) Retirement Plan

Have early access to your pay and enjoy competitive interest rates when you purchase white goods through our preferred vendor platforms

Paid Time Off

"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status."