Airport Customer Experience Specialist

Enterprise Holdings; Cedar Rapids (IA); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Paid time off

Employee rental car discounts

401k with matching profit sharing

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

Job summary

Enterprise Holdings is hiring a Full Time Customer Experience Representative located at Cedar Rapids Airport. You will provide exceptional customer service, assisting with rentals and addressing customer needs efficiently.

The ideal candidate must be at least 18 years old and possess a High School Diploma/GED, along with 2 years of customer service experience. A valid driver's license is required. The position offers various benefits including health insurance and paid time off.

Qualifications

• At least 18 years old.
• Authorized to work in the United States without sponsorship.
• Minimum of 2 years of customer service or sales experience.
• Valid driver’s license with a clean record.
• No drug or alcohol related convictions in the past 5 years.

Responsibilities

• Meet and greet customers in a professional manner.
• Provide superior customer service and communicate rental terms.
• Offer additional assistance with directions and local information.
• Manage incoming and outgoing calls for reservations and inquiries.
• Assess condition of rentals upon return.
• Maintain reliable attendance and punctuality.

Skills

Customer service

Sales techniques

Communication

Punctuality

Education

High School Diploma or G.E.D.

Job description

Enterprise Holdings is hiring a Full Time Customer Experience Representative located at Cedar Rapids Airport. You will provide exceptional customer service, assisting with rentals and addressing customer needs efficiently.

The ideal candidate must be at least 18 years old and possess a High School Diploma/GED, along with 2 years of customer service experience. A valid driver's license is required. The position offers various benefits including health insurance and paid time off.