Airport CS Agent - Flexible Hours + Flight Benefits

Ultipro

Indianapolis (IN)

On-site

USD 25,000 - 28,000

Part time

4 days ago
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Benefits offered by this job

Flight benefits with Alaska Airlines
Uniforms Provided
Open Availability (weekends)

Job summary

Menzies Aviation in Indianapolis, IN is hiring a part-time Customer Service Agent to check in passengers, verify documents, assign seats and assist at the ticket counter and gates. You will follow uniform guidelines and provide friendly, helpful service in a fast-paced airport environment.

Candidates should be 18+, have a valid US driver's license, and strong English reading/writing and communication skills.

Qualifications

  • Must be at least 18 years of age.
  • Must have a current valid US driver’s license.
  • Ability to read, write and speak English.
  • Must be able to stand for long periods at the counter and gates.
  • Must pass FBI background check and obtain US Customs seal.
  • Available to work variable shifts including weekends and holidays.
  • Prior customer service experience preferred.
  • Intermediate computer skills required.

Responsibilities

  • Assist passengers with check-ins, verification, gate information, baggage claims and any other passenger issues in the airport.
  • Interpret identification labels along with baggage and cargo routing tags.
  • Host self-service kiosks.
  • Ensure that all work areas are organized.
  • Keep a positive attitude while offering assistance.
  • Ensure the safe and secure operations.
  • Comfortable lifting/moving up to 70lbs of cargo and baggage.
  • Some bending, stretching, pushing & pulling.
  • Perform other duties as assigned.

Skills

Customer service
English proficiency
Interpersonal skills
Learn quickly
Computer skills

Job description

Menzies Aviation in Indianapolis, IN is hiring a part-time Customer Service Agent to check in passengers, verify documents, assign seats and assist at the ticket counter and gates. You will follow uniform guidelines and provide friendly, helpful service in a fast-paced airport environment.

Candidates should be 18+, have a valid US driver's license, and strong English reading/writing and communication skills.

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