Airport Cruise Guest Concierge (Part-Time)

SMS International Shore Operations

Seattle (WA)

On-site

USD 2,841,000 - 4,047,000

Part time

5 days ago

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Benefits offered by this job

Meet and greet guests

Part-time seasonal position

$25.00 per hour

Job summary

SMS International Shore Operations in Seattle is seeking friendly, professional part-time staff to meet and greet cruise guests at Seattle-Tacoma International Airport. You will work with arriving and departing guests, providing service and direction in a fast-paced environment.

The role emphasizes a positive image, strong communication, and teamwork, with duties ranging from guiding guests to coordinating transportation and assisting with luggage, all during cruise season from April through

Qualifications

High School Diploma or equivalent.
Prior customer service or related experience.
Ability to communicate in English to provide information.
Good organizational and customer service skills.
Ability to guide large groups and control lines.
Ability to work in a fast-paced environment.

Responsibilities

Answers general questions in an accurate and pleasant manner.
Greets all guests with a smile and welcomes them; fosters a welcoming atmosphere.
Directs guests to proper areas (check-in counter, waiting area).
Pro-actively sells transportation and documents transactions.
Provides guests with transportation, pier, and sailing information.
Escorts guests to the bus and controls guest flow.