Airport Coffee Shop Assistant GM - Full-Time, Benefits

Tailwind Concessions LLC; Mesa (AZ); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

401k

Paid training

Health, Dental and Vision

Job summary

Tailwind Concessions LLC is seeking an Assistant Manager for our Dunkin' Donuts location at the AZA Airport in Mesa, AZ. This full-time role supports the General Manager in overseeing staff, inventory, and operations to deliver excellent guest service in a high-volume environment.

Responsibilities include staff training, scheduling, maintaining health and safety standards, handling guest concerns, and ensuring product quality.

Qualifications

• Capable of standing for long periods.
• Capable of reaching, bending, and frequently lifting up to 50 pounds.
• Some weekend days are required as well as mornings and evenings.

Responsibilities

• Partners with the GM to lead a rock star team.
• Ensure that all staff members are properly trained and equipped to perform their duties effectively.
• Maintain a clean and safe environment for guests and staff, adhering to all health and safety regulations.
• Assist in scheduling staff in their work assignments.
• Handle customer complaints and resolve issues in a timely and professional manner.
• Monitor as well as take action to make sure food quality service standards are met.
• Verify temperatures, appearance and taste of products, and check preparation methods to define quality.
• Ensure safe, responsible and legal serving of all alcoholic beverages.
• Ensure that equipment is maintained as outlined in the restaurant safety and preventive maintenance program.
• Maintain stock levels by calculating inventory, ordering and stocking.

Job description

Tailwind Concessions LLC is seeking an Assistant Manager for our Dunkin' Donuts location at the AZA Airport in Mesa, AZ. This full-time role supports the General Manager in overseeing staff, inventory, and operations to deliver excellent guest service in a high-volume environment.

Responsibilities include staff training, scheduling, maintaining health and safety standards, handling guest concerns, and ensuring product quality.