Assistant Manager: Fast-Track to Store Leadership

Baskin-Robbins; Mesa (AZ); Hybrid; USD 40,000 - 55,000; Full time

Job summary

Quality Brand Group LLC, a Dunkin’ franchisee, seeks an Assistant Manager to help lead daily store operations in Mesa, AZ. You will assist the Restaurant Manager, supervise crew, manage scheduling and inventory, and contribute to driving guest satisfaction and store performance.

The role emphasizes leadership development, adherence to brand standards, and effective team coaching. Candidates should be process-driven, customer-focused, and capable of handling a fast-paced environment.

Qualifications

• Must fluently speak/read English.
• Math and writing skills required.
• Restaurant, retail, or supervisory experience preferred.
• Guest focus – anticipate and exceed guests' needs.
• Passion for results – set targets and deliver on commitments.
• Problem solving and decision making – use analysis and judgment.
• Build effective teams by placing the right people in the right roles.
• Physically and mentally capable of learning to operate standard restaurant equipment.
• This role requires lifting 30 to 50 pounds and staying active during shifts.

Responsibilities

• Assist Restaurant Manager in planning, direction and control of store operations.
• Supervise employees in inventory, merchandising, losses and scheduling.
• Assist with product ordering and sales plans to maximize revenue.
• Support recruitment, hiring and performance management as needed.
• Deliver great guest experiences and uphold brand standards during shifts.

Skills

Fluent English

Math skills

Writing skills

Supervisory experience

Guest focus

Results oriented

Problem solving

Team leadership

Physical stamina

Lifting 30-50 lbs

Job description

Quality Brand Group LLC, a Dunkin’ franchisee, seeks an Assistant Manager to help lead daily store operations in Mesa, AZ. You will assist the Restaurant Manager, supervise crew, manage scheduling and inventory, and contribute to driving guest satisfaction and store performance.

The role emphasizes leadership development, adherence to brand standards, and effective team coaching. Candidates should be process-driven, customer-focused, and capable of handling a fast-paced environment.