Airport Car Rental Greeter - Friendly Customer Service

Enterprise Mobility; Arlington (VA); On-site; USD 21,000 - 31,000; Full time

Benefits offered by this job

Paid time off

Consistent full time 40 hour per week

Employee discount

401k retirement savings plan

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

Job summary

Enterprise Mobility, which operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands, is hiring a Greeter at Reagan Airport in Arlington, VA. The role provides friendly, efficient service across the rental process and pays 18.87 per hour for a full-time schedule.

Responsibilities include welcoming customers, guiding them to exits, answering questions, and ensuring proper hangtag documentation.

Qualifications

• Must be at least 18 years old.
• Authorized to work in the United States and not require work sponsorship now or in the future.
• At least 1 year experience in sales, customer service, leadership or management.
• Ability to work outdoors in varying temperatures, stand for long periods, bend/squat and move quickly with/without accommodation.
• Background check including employment references, education and SSN will be satisfactory.

Responsibilities

• Welcome members to the facility when they exit the bus or arrive on the lot.
• Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.
• Assist members with questions and concerns to minimize counter visits.
• Communicate customer service issues to management.
• Ensure hangtag information is completed correctly.
• Maintain clean low mileage fleet mix requirements.
• Maintain Emerald Aisle for cleanliness.
• Thank member for their business.
• Provide upgraded vehicles on request.
• Perform other customer service related duties as needed.

Skills

Sales

Customer service

Leadership

Management

Job description

Enterprise Mobility, which operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands, is hiring a Greeter at Reagan Airport in Arlington, VA. The role provides friendly, efficient service across the rental process and pays 18.87 per hour for a full-time schedule.

Responsibilities include welcoming customers, guiding them to exits, answering questions, and ensuring proper hangtag documentation.