Airport Guest Services Concierge (Full-Time)

Enterprise Rent-A-Car; Virginia; On-site; USD 21,000 - 31,000; Full time

Benefits offered by this job

Paid time off

Consistent full time 40 hour per week

Employee discount

Retirement savings plan

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

Job summary

Enterprise Mobility is hiring a Greeter at the Dulles Airport location to deliver superior, friendly, efficient service during all aspects of the rental car process.

The position starts at $18.87 per hour and offers a consistent 40-hour work week with benefits including health, dental, vision, retirement savings, paid time off, and employee discounts. Local schedules include 5:00am starts and weekend coverage at Dulles (VA).

Qualifications

• Must be at least 18 years old.
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• High school diploma or GED equivalent required.
• Must have at least 1 year experience in sales, customer service, leadership or management.
• Leadership experience could include experience in organizations, clubs, volunteer work, community service, athletics or military service.
• Must have satisfactory background check inclusive of employment reference, education and social security.
• Must be able to handle physical aspects of this job to include working outside in various temperatures, standing for long periods of time, bending, squatting and moving quickly with or without reasonable accommodation.

Responsibilities

• Welcome members to the facility when they exit the bus or arrive on the lot.
• Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.
• Assist members with questions and concerns to minimize counter visits.
• Communicate customer service issues to management.
• Ensure that hangtag information is completed correctly.
• Maintain clean low mileage fleet mix requirements.
• Maintain Emerald Aisle for cleanliness.
• Thank member for their business.
• Provide upgraded vehicles on request.
• Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.

Skills

Customer service

Sales

Leadership

Education

High school diploma or GED

Job description

Enterprise Mobility is hiring a Greeter at the Dulles Airport location to deliver superior, friendly, efficient service during all aspects of the rental car process.

The position starts at $18.87 per hour and offers a consistent 40-hour work week with benefits including health, dental, vision, retirement savings, paid time off, and employee discounts. Local schedules include 5:00am starts and weekend coverage at Dulles (VA).